In the first quarter of 2022, 527 million online transactions were carried out in France, 5% more than last year (Vivad). This trend is driving many budding entrepreneurs to venture into e-commerce. To start correctly and quietly, certain documents must be edited or typed.
KBIS
The creation of an online business is accompanied by administrative procedures, including registration in the Register of Trade and Companies (RCS). After choosing your legal status, this step is mandatory. It certifies the legal existence of a business enterprise.
In addition to SIRET, the pickles also released. This document is considered one of the most important: it serves as a corporate identity card. There are several items registered: his identity, his address, the date of his creation, his website, and the nature of his activity.
KBIS can be requested for various reasons, such as opening a professional bank account or purchasing professional equipment. It is also necessary to apply for a public invitation to tenders.
Legal signals
Like all other companies, the specialists inE-Commerce You must comply with certain laws. Among these, the mandatory display of legal notices on its website. They allow visitors to obtain certain information about their owner. They should be highlighted, so they can be accessed easily and quickly.
Several information must be included in legal notices for an e-commerce site:
- for an individual entrepreneur: his surname, name and address;
- For a company: company name, legal form, registered address, and share capital;
- RCS registration number;
- VAT identification number;
- website host contact details;
- General Conditions of Sale (GTC);
- Name of the editor/owner of the website.
General Conditions of Sale (GTC)
The general conditions of sale must appear on the website. They serve as secure business contracts and business relationships. For this reason, it is an essential document for any e-commerce professional.
It is important that the terms and conditions contain the following information:
- Terms of sale, particularly with regard to delivery, product returns and warranties;
- unit price scale;
- commercial discounts, with conditions for obtaining purchase orders (discounts, rebates, rebates);
- Payment terms, that is, the payment methods that the customer can use.
General policy for the protection of personal data of users
The Privacy Policy is a document that outlines all methods of processing personal data of Internet users. This is established under a business relationship. It relates to the collection, classification, processing and deletion of data.
The document must comply with the General Data Protection Regulation (GDPR). The latter was adopted in 2018 within the European Union. Its purpose is to regulate the processing of user information and to promote consumer rights. Everyone can then verify the security of their sensitive data and see why their information was collected.
The confidentiality card must include several elements:
- the type of personal data collected;
- how it is collected;
- the purpose of the group;
- Contact details of the organization and data controller;
- data retention period;
- data security;
- the rights of users and the procedures to be followed in the event of complaints or requests for deletion;
- data receiver.
Cookie Policy
Websites must warn users compulsively about the use of cookies and trackers through an advertisement. Generally, it takes the form of a banner or pop-up that is displayed when said site is accessed. It contains various information: what data is used, why and where it is being sent. The cookie policy should also allow Internet users to refuse to be tracked.
Note that the validity period for consent in the context of the use of cookies is 13 months.
Thus these four documents are mandatory to comply with the rules. Once formulated, e-merchants can proceed to developing their online store with confidence.