Cyberattack: Major data theft at Bell Canada

The personal information of hundreds of Bell Canada customers and employees was stolen in a cyberattack in late August.

• Also read: Ville de Laval Target of a cyber attack

• Also read: Cyberattack at the Collège Montmorency: Stolen data on the dark web

According to a cybersecurity alert published by Bell Canada, it was a subsidiary of the Bell Technical Solutions company that fell victim to hackers. This division performs installations for residential and small business customers.

Our Bureau of Investigation found out that cybercriminals published on the this week dark web (the underground web) a variety of documents containing confidential information.

In particular, there is a database of nearly 900 employees with personal information including name, date of birth, home address and phone number.

Copies of canceled checks used for payroll, copies of medical letters, and even internal notices of suspension and dismissal are also available.

customers affected

Customer information was also stolen, including “name, address, and phone number of residential and small business customers in Quebec and Ontario who made an appointment for a technician visit,” Bell states in its security alert, without estimating the number of victims.

“We want to reassure you that no database containing customer information such as credit and debit card numbers, bank information and other financial data was accessed during the incident,” Bell continues.

The company is conducting its investigation “with the help of third-party cybersecurity experts and additionally implementing solutions to further strengthen the security of [ses] systems”.

This cyber attack is part of a long line of events that companies have been targeting for several years. As recently as Thursday, Laval said a cyber attack had severely disrupted its computer services.

In July, our Bureau of Investigation revealed that the Collège Montmorency in Laval had also been hacked and that personal information was being offered for sale on the site dark web.

– With Philippe Langlois

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