Major theft of personal information at Bell Canada

The personal information of hundreds of Bell Canada customers and employees was stolen in a cyberattack in late August.

According to a cybersecurity alert published by Bell Canada, it was a subsidiary of the Bell Technical Solutions company that fell victim to hackers. This division performs installations for residential and small business customers.

Our Bureau of Investigation observed cybercriminals this Thursday afternoon on the published dark web a large number of documents containing particularly sensitive information.

Among these documents is a database of almost 900 employees with extensive personal information such as name, date of birth, home address and phone number.

Copies of canceled checks used for payroll, copies of medical letters, and even internal notices of suspension and dismissal are also available.

Customer data was also stolen.

“The unauthorized person gained access to information that may include the name, address, and phone number of residential and small business customers in Quebec and Ontario who scheduled a technician visit,” Bell said in his security alert, without estimating the number report of victims.

“We want to assure you that no database containing customer information such as credit and debit card numbers, bank information and other financial data was accessed during the incident,” the telecom giant continues.

The company claims to conduct its investigation “with the help of third-party cybersecurity experts and implement solutions to further strengthen security [ses] systems.”

This cyberattack is part of a long line of such events that have been targeting Quebec companies for several years. As recently as Thursday, the city of Laval claimed that a cyberattack caused a significant disruption to its computer services.

In July, our Bureau of Investigation revealed that the Collège Montmorency in Laval had also been hacked and that personal information was being offered for sale on the site dark web.

With the collaboration of Philippe Langlois

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