Canceled and delayed flights | Plan Bs to save your trip

Thousands of Air Canada flights will be canceled this summer to meet labor shortages and rising demand. Will this announcement jeopardize your future travels? The press answers your questions.

Posted at 6am yesterday

Purple Dussault

Purple Dussault
The press

What other travel options?

Instead of departing from Montreal, some travelers may choose to fly from somewhere else. For example, you can drive an extra hour to Plattsburgh, USA.

Plattsburgh Airport, also called “Montreal’s American Airport”, has flights to Florida or Philadelphia, Pennsylvania. It is served by the airlines Allegiant Air and Contour Airlines (the latter is affiliated with American Airlines).

” [Partir de Plattsburgh] is definitely something Quebecers should consider when considering their options, says airport manager Chris Kreig. It’s a practical solution from Montreal if it works in their plan. »

Can you enter the US without a passport?

Children of Canadian citizens under the age of 15 may enter the United States by land or sea by presenting their birth certificate (or a copy) in lieu of a passport. On the other side of the border, it is best to check with the airline if a passport is required for a domestic flight.

A passport is required for entry into the United States by air, regardless of age.

Traveling by train or bus, a good idea?

Train or bus travel could be an alternative to flying this summer, but beware, places are also limited.

Remember that the Greyhound company, which offered service between Toronto, Ottawa and Montreal (and within Ontario), ceased its services in 2021. However, it still offers routes to the United States.

For its part, VIA Rail Canada has 410 stations across Canada.

Which flights is Air Canada canceling this summer?

Air Canada on Wednesday canceled 154 flights a day, or more than 9,500 flights for the months of July and August.

Four services are suspended, including three from Montreal Airport. These are the Montreal-Pittsburgh, Montreal-Baltimore, Montreal-Kelowna and Toronto-Fort McMurray routes.

“First and foremost, the frequency of flights will be reduced,” Air Canada said in an email. And especially on international and domestic flights operated by smaller aircraft in the evening and late evening. »

Will my flight in France (or Thailand or Australia) be affected?

No: International flights (with the exception of the United States) are not affected by the cancellations announced by Air Canada. However, these could be postponed “in order to reduce flights at peak times and to harmonize the flow of passengers,” the airline specifies.

How far in advance will I know if my flight will be cancelled?

According to Air Canada, customers will be automatically notified if their flight is cancelled. “The process is not yet complete,” said the press department on Thursday via email.

My flight has been cancelled: can I make a change or get a refund?

According to Air Canada, changes appear possible. Some reservations can be changed “immediately,” says the media relations service. “For others, we continue to explore alternatives and will notify customers when options become available. »

Customers can also request a refund for their purchase at any time.

In addition, customers affected by a cancellation could be entitled to compensation under Canada’s Charter of Passenger Rights, according to Sylvie De Bellefeuille, an attorney for Quebec Group Option consommateurs.

Air passenger protection regulations, which went into effect in 2019, provide – in addition to refunds – compensation of between USD 400 and USD 1,000 for a cancellation or delay “under the control of the airline”.

And how is it elsewhere?

Flight difficulties, delays and cancellations during the summer season are a global problem. In the UK, 30 flights were canceled at London’s Heathrow Airport on Thursday morning during rush hour. The British government called on the airlines to implement realistic flight schedules and to “warn passengers as soon as possible” in the event of disruptions.

In France, firefighters’ social movement linked to wages led to the cancellation of 10% of flights on Thursday, a disruption expected to continue on Friday. In Spain, around fifty Ryanair flights were canceled on Thursday and several hundred others were delayed, on the fourth day of the strike by the company’s hostesses and stewards.

Since May, 21,000 flights have been canceled in the United States, or 2.7% of the total scheduled flights.

With The Canadian Press, Agence France-Presse and Reuters

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