Samsung Pay has so far been one of the most open payment solutions in terms of device choice. However, some users have complained about issues that have prevented them from using the service on a different brand of smartphone.
Samsung has been a good student on the payment methods side so far and still lets other brands use a version of its Samsung Pay solution dedicated to the Galaxy Watch. The solution that has become Samsung Wallet since merging with Samsung Pass has been commonly associated with the Korean brand’s smartphones, this greatness in terms of compatibility with other devices has recently been questioned.
A somewhat limiting software bug
Samsung Pay users on Reddit recently observed a service outage on non-Samsung smartphones with an error message telling them their ID was no longer valid.
A user who reported the problem on the Samsung Community forum received the answer that the Samsung Pay service would no longer work on smartphones other than those of the brand.
However, such a change should have been announced months earlier and it seemed strange that users found out about it this way. In the end more fear than damage, Samsung confirmed that SamMobile that was just a simple mistake. A patch has come to end the problem and everything should be back to normal.
What if Samsung followed in Apple’s footsteps?
Should such a reversal happen, it would certainly affect the number of users of the Samsung solution. It would be strange if the company suddenly decided to part ways with so many potential users without having an idea in mind.
Samsung had already abandoned the Magnetic Secure Transmission technology that allowed Samsung Pay to pay on devices that weren’t compatible with NFC. Samsung’s solution had already lost some of its appeal back then.
It’s hard to see why Samsung would be interested in such a venture if not to further bolster its own ecosystem, but at what cost? These are just established thoughts on imaginary scenarios, but still worth keeping in mind.
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