Like the entire tourism industry, the world of camping is not immune to the labor shortage. Campers are asked to understand the situation.
“This is currently happening across Quebec in several areas,” explains Camping Quebec President and CEO Simon Tessier. Like the tourism industry in general, the camping world is suffering from the negative effects of labor shortages. It has to be honest that in our case we have been struggling to recruit lifeguards for several years. In the current situation, however, campsite owners are experiencing difficulties in filling all positions. Let’s think here of the positions of receptionist, restaurant chef, janitor, everything becomes a problem. »
Despite this complicated situation, the CEO points out that there is one element that is a bit game-friendly.
“What saves our industry a bit is that we still have workers who really like the camping industry. They like to get involved. We have seasonal campers who are also workers so we can have people work there. »
Given the shortage of manpower, owners can sometimes turn to less experienced individuals to fill specific positions.
“I appeal to the patience of the campers. Sometimes campground owners have to hire younger people who have less experience, says the CEO. I’ve seen this myself on field visits. It happened that I was served more or less adequately. I ask people not to be shocked because it doesn’t work. Our people want to offer service with experienced people. However, I think we should give these newcomers a chance to find their place and gain experience. Above all other considerations, we want to avoid service interruptions. In the end, the service won’t be that bad, but once again I ask people to be patient and lenient with these new employees. »
Concerns about staff shortages are also affecting lifeguards, where some campsites will be left without lifeguards for their waters, despite multiple job postings.
“In the summer, there may be water closures or unsupervised swimming at certain times. We appeal to people to be careful and understanding. This situation is not due to a lack of will on the part of the campsite owners. There’s an old adage that says when you want, you can, but in the situation we’re talking about, that’s not the case. »
Currently, current legislation requires the body of water to be closed at any type of facility if there is no lifeguard present. Certainly it is quite difficult to close a beach.
Discussions are currently taking place with the authorities to discuss the well-known problem of the lack of lifeguards and to find solutions. However, safe waters remain the primary goal.
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It is difficult for the CEO to understand the lack of manpower in certain positions.
“To understand how the labor shortage is hitting our community hard, just think of positions like receptionist, a super nice position that remains vacant. Some operators are still looking for it. »
Aware that people who want to work long hours a week are becoming increasingly rare, Camping Québec has decided to get involved to explain what jobs are available.
“We are working to produce content to promote campsite jobs. We have important attractions to promote. We need to make that reality known if we want people to think about working for us. Often people don’t think about working at a campsite just because they don’t know what to expect. We will provide information on our website [www.campingquebec.com]. We will also provide our entrepreneurs with tools to help them promote jobs in their field. Personally, the experiences I’ve had at a campsite are among the most rewarding. »
Finally, Mr. Tessier made it a point to thank the people who are currently working on the campsites.
They are an indispensable cog in the industry.